10.11.2007

Title update

I called the Title place in Ohio yesterday.

The conversation went something like this:

Me: "Hi. We recently moved and can't seem to locate our titles for our vehicles. Can you tell me what I need to do to get new titles sent to us?"
"Friendly" service rep: "Well, what's your name?"
(I told her my name.)
"Friendly" service rep: "Ugh. It's going to take a while.
(Silence. Silence. Silence.)
"Friendly" service rep: "There are too many records to go through."
(Silence.)
Me: "Ok. Soooo, what can we do?"
"Friendly" service rep: "I can find one of the two records. You don't have a title because you're going through a bank, making payments. They took your title."
(Silence.)
Me: "Ok.... Well, before I hang up can I just clarify something with you?"
"Friendly" service rep: "Fine."
Me: "If I were to go to the DMV in our new state without the title, everything would be fine?"
"Friendly" service rep: "No."
Me: "Ok. So what do I need to do?"
"Friendly" service rep: "You need to fill out an application for a new title and send it back to us."
Me: "Ok.... So how would one get this application to fill out?"
"Friendly" service rep: "We'll send it to you."
Me: "Ok... Did you need my address then?"
"Friendly" service rep: "Yeah."
(I proceeded to give my address and then the conversation ended.)

I actually found myself laughing in disbelief at the extent of her unfriendliness.

Some people just shouldn't be working with people.

1 comment:

Two/Dos Pretzels said...

I'm laughing.

This is why no one likes dealing with the DMV.